FAQs
Shopping
Delivery charges will vary depending on your location, estimated charges can be checked at https://shipper.id/shipping. Orders are sent from our flagship store in South Jakarta.
Orders before 17.00 are processed on the same day. Orders after said time will be processed the following day
Yes, an invoice of your order will be forwarded to your email.
Payment
Return Policy
Although items are NOT refundable, you may return items as long as it is unused. Returned items will be refunded with store credit only. To return, please show us your invoice and/or receipt either via WhatsApp (+62 811-1461-754), email us at [email protected] or walk-in.
Items can be exchanged as long as it is unused and NOT a discount item. To exchange, please contact us via WhatsApp or call at +6281 1146 1754
Warranty Info
Most electronic products have a warranty of 1 year. For more information on your specific product, please contact us on WhatsApp (+62 811-1461-754), email us at [email protected] or walk-in.
